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Privacy Policy – Timma

Effective Date: 27.05.2026

At Timma ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using the Timma website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through payment gateways)

  • Order History

  • Account Login Information

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Pages Visited

  • Referral Sources

  • Cookies and Similar Technologies

C. Marketing Information

If you subscribe to our marketing communications, we may collect your preferences and engagement data to provide personalized offers and promotions.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Providing customer support

  • Managing returns, refunds, and warranty claims

  • Communicating order updates and service notifications

  • Improving website functionality and user experience

  • Preventing fraud and unauthorized transactions

  • Sending promotional emails, SMS, or marketing communications (with your consent where required)

  • Complying with legal and regulatory obligations

3. Payment Security

Timma does not store your complete credit card, debit card, UPI PIN, or banking credentials.

All payment transactions are processed through secure third-party payment gateways that comply with applicable security standards and encryption protocols.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences

  • Maintain shopping cart functionality

  • Analyze website traffic

  • Improve user experience

  • Personalize content and promotions

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Service Providers

Trusted third-party providers who assist with:

  • Payment processing

  • Shipping and logistics

  • Customer support

  • Marketing services

  • Website hosting and analytics

Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws

  • Respond to legal requests

  • Protect our legal rights

  • Prevent fraud or misuse of our services

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment

  • Customer service

  • Legal compliance

  • Tax and accounting requirements

  • Dispute resolution

After the retention period expires, data may be securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal data

  • Withdraw marketing consent

  • Request a copy of your stored data

  • Object to certain data processing activities

To exercise these rights, please contact us using the details provided below.

9. Marketing Communications

If you opt in to receive promotional communications from Timma, we may send:

  • Product updates

  • Special offers

  • Discount campaigns

  • New collection announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting customer support.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Timma is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of third-party sites before providing personal information.

11. Children's Privacy

Timma's website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to remove it.

12. International Data Transfers

If your information is transferred, stored, or processed outside your state or country, we will take reasonable measures to ensure appropriate data protection safeguards are in place as required by applicable laws.

13. Changes to This Privacy Policy

Timma reserves the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of the website after changes are published constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Timma
Email: info.timmaecom@gmail.com
Website: www.timma.co.in
Customer Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

15. Consent

By accessing or using the Timma website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the collection, use, and disclosure of your information as described herein.

© Timma. All Rights Reserved.

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