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TERMS & CONDITIONS
Last Updated: 27.05.2026
Welcome to Timma ("we," "our," "us"). These Terms & Conditions govern your use of the Timma e-commerce website ("Website") and the purchase of products offered through our platform. By accessing or using our Website, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By accessing, browsing, or purchasing products from Timma, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Return & Refund Policy, and any other policies published on the Website.
If you do not agree with any part of these Terms, please do not use our Website.
2. Eligibility
You must be at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian. By using the Website, you represent that you have the legal capacity to enter into binding agreements.
3. Products and Pricing
3.1 Product Information
Timma offers men's and women's apparel, including but not limited to T-shirts, polo shirts, shirts, sweatshirts, hoodies, jackets, and other fashion products.
We strive to ensure that product descriptions, images, colors, sizes, specifications, and pricing are accurate. However:
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Actual product colors may vary due to monitor settings and photography lighting.
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Minor variations in stitching, fabric texture, print placement, and color shade may occur.
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Product measurements may vary slightly due to manufacturing tolerances.
3.2 Pricing
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All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
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We reserve the right to modify prices without prior notice.
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In the event of a pricing error, Timma reserves the right to cancel any affected order and issue a refund.
4. Orders and Acceptance
4.1 Order Confirmation
An order placed through the Website constitutes an offer to purchase. Receipt of an order confirmation email or message does not guarantee acceptance of the order.
4.2 Order Cancellation
Timma reserves the right to cancel or refuse any order due to:
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Product unavailability
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Incorrect pricing or product information
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Suspected fraudulent transactions
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Violation of these Terms & Conditions
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Payment authorization failure
If payment has already been processed, the amount will be refunded through the original payment method.
5. Payments
We accept payments through approved payment gateways and methods available on the Website.
By placing an order, you represent that:
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The payment information provided is accurate and valid.
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You are authorized to use the chosen payment method.
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Payment authorization may be subject to verification by banks or payment providers.
Timma is not liable for payment failures caused by third-party payment processors.
6. Shipping and Delivery
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Delivery timelines displayed on the Website are estimates only.
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Delivery may be delayed due to weather conditions, logistics issues, public holidays, strikes, natural disasters, or circumstances beyond our control.
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Risk and ownership of products transfer to the customer upon successful delivery.
Customers must provide accurate shipping information. Timma is not responsible for delays or losses resulting from incorrect address details.
7. Returns, Replacements, and Warranty
Return Policy
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Customers may request a return within 7 days of receiving the product.
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Products must be unused, unwashed, undamaged, and returned with original tags and packaging.
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Items showing signs of wear, washing, alteration, or misuse may not qualify for return.
Warranty
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Timma provides a 30-day manufacturing defect warranty from the date of delivery.
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Warranty claims are limited to manufacturing defects and do not cover normal wear and tear, improper washing, misuse, accidental damage, or unauthorized alterations.
Timma reserves the right to inspect returned products before approving refunds, replacements, or warranty claims.
8. Refunds
Approved refunds will be processed to the original payment method within a reasonable period as per banking and payment gateway timelines.
Shipping charges, if any, may be non-refundable unless the return is due to an error on Timma's part or a manufacturing defect.
9. User Account
Users may create an account to access certain features of the Website.
You agree to:
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Provide accurate and current information
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Maintain the confidentiality of login credentials
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Accept responsibility for activities occurring under your account
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Notify Timma immediately of any unauthorized account access
Timma reserves the right to suspend or terminate accounts that violate these Terms.
10. Prohibited Activities
Users shall not:
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Use the Website for unlawful purposes
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Submit false or misleading information
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Attempt unauthorized access to systems or accounts
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Distribute malware, viruses, or harmful code
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Interfere with Website functionality or security
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Copy, reproduce, distribute, or exploit Website content without permission
Violation may result in account termination and legal action where applicable.
11. Intellectual Property
All content on the Website, including:
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Logos
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Trademarks
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Product images
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Graphics
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Designs
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Text
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Software
is the property of Timma or its licensors and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
12. Promotional Offers and Discounts
Promotional campaigns, coupons, discounts, and special offers:
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Are subject to specific terms and conditions.
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Cannot be combined unless expressly stated.
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May be modified or withdrawn at any time without prior notice.
Timma reserves the right to cancel orders where promotional offers have been misused.
13. Limitation of Liability
To the maximum extent permitted by law, Timma shall not be liable for:
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Indirect, incidental, special, or consequential damages
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Loss of profits, revenue, business opportunities, or data
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Delays or failures caused by events beyond reasonable control
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Website interruptions, technical issues, or system errors
Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
14. Disclaimer
The Website and products are provided on an "as is" and "as available" basis.
Timma makes no warranties, express or implied, regarding:
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Continuous availability of the Website
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Accuracy of Website content
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Suitability of products for a particular purpose
Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.
15. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
16. Force Majeure
Timma shall not be held responsible for any delay or failure in performance due to events beyond reasonable control, including natural disasters, pandemics, governmental actions, labor disputes, transportation disruptions, or technical failures.
17. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
18. Amendments
Timma reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Updated versions will be posted on the Website with the revised effective date.
Continued use of the Website after changes are published constitutes acceptance of the revised Terms.
19. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Timma
Email: info.timmaecom@gmai.com
Website: www.timma.co.in
Customer Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
By using the Timma Website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments